Sekar4D Privacy Policy – Protecting Malaysian Users' Data

Sekar4D ("Platform", "we", "us") operates under the domain sekar4d.best and provides sports betting, Live Casino, slots, and e-sports services to eligible users in Malaysia. We understand that privacy is a deeply personal and sensitive matter — particularly in the context of an online betting platform where financial and personal information is directly involved.

This Privacy Policy ("Policy") sets out in detail how Sekar4D collects, uses, processes, stores, and protects your personal data when you use our platform — whether through the sekar4d.best website or the Sekar4D mobile app. It also explains your rights in relation to that personal data and how you may exercise them.

Sekar4D fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), the primary legislation governing the processing of personal data in commercial activities in Malaysia. Compliance with the PDPA is not merely a legal obligation for us — it reflects our core values of prioritising user trust and security.

By registering and using the platform Sekar4D, you give your consent to the collection and use of your personal data as described in this Policy. If you do not agree with any part of this Policy, please discontinue use of our platform and contact our support team to close your account.

Sekar4D only collects personal data that is strictly necessary to operate the platform and provide the services you request. Below are the categories of data we collect and their purposes:

Data we do NOT collect: Sekar4D never collects credit or debit card numbers directly — all financial transactions are handled through licensed third-party payment providers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, FPX). We also do not collect religious, health, or other sensitive personal data that is not relevant to the operation of our sports betting platform.

Personal data collected by Sekar4D used solely for the following purposes, and for no other purpose without your prior consent:

• Account Management: Creating and maintaining your account, processing registrations, identity verification (KYC), and password management.
• Transaction Processing: Processes deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as withdrawal processing to your account within 5–15 minutes.
• Betting Services: Processing your bets, calculating and paying out winnings, maintaining betting records for audit purposes, and resolving any disputes.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, unauthorised access, money laundering, and platform abuse.
• Legal Compliance: Complying with applicable legal requirements in Malaysia, including the PDPA 2010, licensing requirements, and directives from relevant authorities.
• Service Communications: Sending important notifications related to your account, transactions, policy updates, and security information.
• Customer Support: Resolving your enquiries, complaints, and technical support requests via Live Chat, WhatsApp, and email.
• Platform Improvement: Analysing aggregated, anonymised usage patterns to improve platform features, performance, and the overall user experience.
• Responsible Gambling: Monitoring betting patterns to identify users who may need support for problem gambling and offering appropriate responsible gaming tools.

Marketing Communications: Sekar4D may use your email address and phone number to send information about promotions, bonuses, and exclusive offers — but only if you have given consent to receive marketing communications during registration or through your account settings. You may withdraw this consent at any time via the "unsubscribe" link in any marketing email or through the notification settings in your account.

Sekar4D does not sell, rent, or trade users' personal data to any third party for marketing or commercial purposes. This is our absolute commitment — one that has never changed since the first day this platform launched.

However, there are limited situations in which Sekar4D may need to share certain data with specific third parties, namely:

• Payment Service Providers: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and participating FPX banks (Maybank2u, CIMB Clicks, and others) receive only the minimum transaction information required to process your deposits and withdrawals. These providers are governed by their own privacy policies and are regulated by Bank Negara Malaysia.
• Sports Data Providers: Licensed third-party odds and match result data providers may receive anonymised transaction numbers or betting IDs for result verification purposes — no personally identifiable information is shared.
• KYC Service Provider: Licensed identity verification platforms may receive a copy of your identification documents for KYC verification purposes. These providers are bound by strict confidentiality agreements with Sekar4D.
• Legal Authorities: Sekar4D will disclose user data to Malaysian authorities (police, courts, the Companies Commission of Malaysia, and regulatory bodies) where required by law or a valid court order.
• Audit & Compliance: External auditors and legal advisors appointed by Sekar4D may access anonymised or specific data within the scope of their engagement, subject to strict confidentiality agreements.

Sekar4D implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, modification, or destruction:

• 256-bit SSL Encryption: All data transmitted between your browser or app and Sekar4D's servers is encrypted using TLS 1.3 — the same encryption standard used by Malaysia's major banks.
• Data at Rest Encryption: Personal data stored in Sekar4D's databases is encrypted using the AES-256 algorithm. Your password is never stored in plain text — it is hashed using the secure bcrypt algorithm.
• Strict Access Controls: Only Sekar4D staff with a legitimate operational need are permitted to access user data, and all access is automatically logged and monitored.
• 24/7 Security Monitoring: Sekar4D's systems are continuously monitored to detect suspicious activity, intrusion attempts, and data anomalies.
• Regular Security Testing: Sekar4D conducts regular penetration testing and security audits carried out by licensed, independent cybersecurity firms.
• Data Segregation: User data is stored in an environment separate from company operational data, with independent access controls.
• Incident Response Procedure: Sekar4D has a documented security incident response procedure. In the event of a data breach affecting users, we will notify affected users and the relevant authorities within 72 hours as required by law.

Sekar4D retains your personal data only for as long as necessary for the purposes stated in this Policy, or as required by applicable law. Retention periods for the different categories of data are as follows:

• Active Account Data: Retained for the duration your account remains active on the Sekar4D platform, plus 5 years following account closure to meet legal requirements.
• Financial Transaction Records: Retained for 7 years from the date of transaction in accordance with Malaysia's tax and financial legal requirements.
• KYC Records: Retained for the duration of the active account plus 5 years, in line with anti-money laundering (AML) compliance requirements.
• Security Logs: Retained for 2 years for investigation purposes in the event of a security incident.
• Support Communication Records: Retained for 3 years from the date of last interaction for reference and training purposes.
• Usage Data & Analytics: Anonymised and aggregated after 12 months — no identifiable data is retained beyond this period.

Once the retention period expires, your personal data will be securely deleted or permanently anonymised so that it can no longer be linked to your identity. The data deletion process is carried out in accordance with documented procedures that are reviewed on a regular basis.

Platform Sekar4D uses cookies and similar tracking technologies to enhance the user experience, maintain security, and understand how users interact with our platform. The types of cookies we use are as follows:

You can manage your cookie settings through the "Privacy Preferences" section in your Sekar4D account, or via your browser settings. Please note that disabling certain cookies may affect the functionality or your experience on the platform.

Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have specific rights regarding the personal data we hold about you. Sekar4D respect and fully facilitate the exercise of these rights:

Sekar4D is a sports betting platform accessible only to individuals aged 18 and above. We do not knowingly collect personal data from children or minors under the age of 18.

If we discover that we have collected personal data from an individual under the age of 18 without valid age verification, we will take immediate action to:

• Close the relevant account immediately
• Delete all related personal data from our systems within 72 hours
• Refunding any deposited funds, after deducting any winnings that may have been earned during that period

If you believe that someone under the age of 18 has registered and is using the platform Sekar4D, please contact us immediately at support@sekar4d.best. We value the community's help in ensuring our platform remains inaccessible to minors.

Sekar4D may update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or changes in the way we operate the platform. Users will be notified of any material amendments through:

• In-app or on-site notification at sekar4d.best at least 14 days before the amendment takes effect
• Email notification to the address registered to your account
• Update the "Last Updated" date at the top of this document

Continued use of the platform Sekar4D after the effective date of an amendment will be considered full acceptance of the updated Policy. We encourage you to review this page periodically — the latest version is always available at sekar4d.best/privacy-policy.

For amendments involving material changes to how we process your data or affect your rights, we may actively seek your renewed consent through a consent form presented at login.

Sekar4D has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with the PDPA 2010 and handling all privacy and personal data enquiries.

For any enquiries, requests, or complaints regarding this Privacy Policy or how we handle your personal data, please contact:

• Email: support@sekar4d.best (subject: Privacy Policy / Data Request)
• Live Chat: Available at sekar4d.best, 24 hours a day, 7 days a week
• WhatsApp: Number available upon logging in to your account

We are committed to responding to all privacy-related enquiries within 72 business hours. If you are not satisfied with our response after submitting a complaint, you have the right to escalate the matter to the Department of Personal Data Protection (JPDP) Malaysia or the relevant authority.